From: Mark Allen
Sent: 27 January 2012 15:15
To: Councillor Ian Brown; Councillor Rabi Martins; Councillor Asif Khan; Councillor Steve Rackett (TH); Councillor Alan Burtenshaw
Cc: Bernard Clarke; Avni Patel; Alan Power
Subject: For Information: Response to Audit Committee regarding use of Internet Explorer in Watford Borough Council
Dear Audit Committee Member,
 
For your information, following the Audit Committee meeting in January at which Members expressed their concern about the ongoing use of Internet Explorer 6 (IE6) because of its security vulnerabilities, I have contacted ICT to clarify the current position regarding the upgrade to Internet Explorer 8 (IE8).

 

I have been informed that the more secure IE8 has been rolled out to all Thin Client users which is the majority of staff at Watford as well as the majority of PCs that are used by non-thin client users. As the council does not have any automated audit tools, it is not possible to provide exact figures for the number of PCs not upgraded. ICT are planning a manual inventory of all PCs at both councils to be completed by the end of this quarter so they will know the exact numbers that are outstanding.

 

The Infrastructure team is about to implement a trial version of Microsoft System Centre Configuration Manager which will automate upgrades such as these. If the trial is successful, ICT will recommend to both councils that this solution be implemented to manage all patch management, software deployment and inventory.

 

Currently, the critical issues identified in the IT Health check report are being given priority. ICT will add the full implementation of IE8 to their future work programme but do not currently have a timescale for this as they are finishing work on the 12 week programme of improvements.

 

In the meantime, all systems at both councils are protected by firewalls and email filters that include virus scanning upon entry into the network as well as local antivirus at server and desktop level.

 

I hope this explanation clarifies the current position for you.

 

Regards,

 
Mark Allen
Audit Manager
Internal Audit Service
Watford Borough Council & Three Rivers District Council,
Three Rivers House,
Northway,
Rickmansworth, Hertfordshire, WD3 1RL
 
Telephone: (01923) 727463 or (01923) 278104
Email: mark.allen@watford.gov.uk